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VIP Customer Service

Customer Service – We take pleasure in providing personal assistance to our customers.

We can help you to match a prior purchase to another garment, provide suggestions or recommendations, and give honest feedback that is to our mutual benefit.

Specialized Service – If you prefer or require, one on one assistance,
 CALL 604-277-3331 or email ahead ( to request it. We will match you with the right gal, at a time that suits you.

Take a Test Drive

Sometimes you are shopping for someone who cannot attend in person or, alternatively you have a physical limitation that prevents you from in-store try-ons. We have a solution. Provide a credit card, we will write up a manual receipt, request your signature and send you on your way with your selection. Take it home, keep the tags on it, try it on. If it works out, call the next day, we will process your purchase over the phone, and you are done. If a portion, or all of it does not check out, bring it back, we will ring up any portion you want, and/or take the balance back. We tear up your manual credit card record, at no charge to you and hopefully mission accomplished. If you have not found what you want, there are other options.

Take a Test Drive


What if you can't find it?
What if you can’t find it?

If we do not presently have a size, style, or colour among items we typically re-order on a frequent basis (for example FDJ French Dressing, Baggallini Bags, certain jewelry, and accessories etc.). We will take your name and a number to check on the availability from our supplier. We call you with our results. If we are successful, we will request payment and give you approximate date for delivery.

Gift Purchases
Gift Purchases

If you are buying a gift, we have gift enclosures, or say you want that special someone to pick out something on their own, we have gift certificates. Returns and exchanges accepted, on unworn garments with tags returned, within 30 days on regular retail merchandise.

Rewards are gratifying
Rewards are gratifying

We want you to return a satisfied customer and are pleased to award a 5% credit on regular retail purchases. There is nothing you need do. Make a purchase and we track it for you. Your receipt will show how many points you have accumulated. Once you reach 200 points, we will prompt you to apply your $10 credit to your purchase. You decide whether to use it or accrue it.

Contact Us

    • 110-12031 2nd Ave
      Steveston Village,
      Richmond, British Columbia
    • Call us now: 604-277-3331

Jet-Lag Travel Fashion Boutique